Frequently Asked Questions (FAQ)

Welcome to the Last Camper FAQ page! Here you’ll find quick answers to the most common questions about ordering, shipping, returns, and more.

Ordering & Payment

Q: How do I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. Once payment is confirmed, you’ll receive an order confirmation email.

Q: What payment methods do you accept?
A: We accept major credit and debit cards, as well as other secure payment options shown at checkout.

Q: Can I cancel or change my order?
A: If your order hasn’t shipped yet, you can request a cancellation or change by contacting us at LastCamper.com/contact-us.

Shipping & Delivery

Q: How long does shipping take?
A: Delivery times vary depending on your location. Most orders ship within 2–5 business days.

Q: How much does shipping cost?
A: Shipping fees are calculated at checkout based on your address and order size.

Q: Do you ship internationally?
A: At this time, we primarily ship within the United States. Please check our shipping options at checkout for availability.

Q: How can I track my order?
A: Once your order ships, we’ll send you a tracking number via email.

Returns & Refunds

Q: What is your return policy?
A: You may request a return or refund within 30 days of delivery. After that period, we are unable to offer after-sales service.

Q: How do I start a return?
A: Visit our Contact Us page to submit a return request. We’ll guide you through the process.

Q: Do I need to pay for return shipping?
A: Unless the product arrived damaged or defective, return shipping costs are the responsibility of the buyer.

Q: How long will my refund take?
A: Refunds are typically processed within 5–10 business days after we receive the returned product.

Products & Inventory

Q: Are your products covered by a warranty?
A: Warranty details vary by product. Please check the product description or contact us for specifics.

Q: What if the item I want is out of stock?
A: You can sign up for restock notifications on the product page, and we’ll email you when it’s back.

Accounts & Security

Q: Do I need an account to order?
A: No, you can check out as a guest. However, creating an account lets you track orders and save your shipping information.

Q: Is my payment information secure?
A: Absolutely. We use encrypted, secure payment processing to protect your data.

Contact Us

Q: How can I reach customer service?
A: The fastest way is through our Contact Us page. We aim to respond within 24–48 hours.